{"id":253,"date":"2013-10-02T03:26:40","date_gmt":"2013-10-02T03:26:40","guid":{"rendered":"https:\/\/www.cityfertility.com.au\/contact-us\/your-feedback\/"},"modified":"2022-05-19T15:11:14","modified_gmt":"2022-05-19T05:11:14","slug":"your-feedback","status":"publish","type":"page","link":"https:\/\/cityfertility.coconutlab.io\/zh-hans\/contact-us\/your-feedback\/","title":{"rendered":"Your feedback"},"content":{"rendered":"

Have your say<\/h2>\n

At City Fertility we strive to provide you with the highest level of service and support throughout your fertility journey. It is extremely important and valuable for us to receive your feedback on your experience with City Fertility.<\/p>\n

We would greatly appreciate it if you could kindly provide your comments\/suggestions by either emailing us at\u00a0contactus@cityfertility.com.au<\/a>\u00a0or speaking with\u00a0our friendly reception staff. Customer feedback forms are also available at\u00a0reception in our clinics.<\/p>\n

Only with your feedback can our service improve!<\/p>\n

If you remain dissatisfied with our response, you may contact the appropriate Health Complaints Commissioner\/Ombudsman in your state. Their service is free, confidential and impartial. To lodge a complaint with the Health complaints Commissioner\/Ombudsman in your state please find the contact details below:<\/p>\n

New South Wales<\/strong><\/h3>\n

Health Care Complaints Commission (HCCC)
\n1800 043 159 Monday to Friday 9am to 5 pm
\nhttp:\/\/www.hccc.nsw.gov.au\/Home<\/a><\/p>\n

Victoria<\/strong><\/h3>\n

Health Complaints Commissioner (HCC)
\n1300 582 113 Monday to Friday 9am to 5pm
\nhttps:\/\/hcc.vic.gov.au\/about<\/a><\/p>\n

Queensland<\/strong><\/h3>\n

Office of the Health Ombudsman
\n133 646 Monday to Friday 9am to 5pm
\nhttp:\/\/www.oho.qld.gov.au\/<\/a><\/p>\n

 <\/p>\n

Healthcare Rights <\/strong><\/p>\n

For information regarding patient rights and responsibilities please go to the Australian Charter of Healthcare Rights website.\u00a0<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

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