Our Quality Assurance

We understand how much trust you place in your care team. That’s why we are fully committed to upholding the highest standards in fertility treatment, supported by robust quality systems across our clinics.

As part of our ongoing quality assurance program, we:

Fertility involves many sensitive processes that must be closely monitored for the best possible results.  City Fertility clinics are some of the best IVF clinics in Australia and are fully accredited against Reproductive Technology Accreditation (RTAC) standards. These are mandatory standards established by the Fertility Society of Australia (FSA) for all clinics offering Assisted Reproductive Technology (ART). Our clinics meet the national ART ethical guidelines, state legislation and comply with Workplace Health and Safety regulations. 

Our RTAC accreditation ensures the highest Australian and international clinical standards in every aspect of our service, giving you confidence in our processes and your outcomes.  RTAC Accreditation is not just a credential, it’s your assurance of evidence-based treatment, stringent safety protocols and consistent care standards.  It reflects our dedication to the quality systems and clinical protocols that underpin patient safety and successful fertility treatment.

City Fertility laboratories are among the most advanced IVF labs in Australia. With leadership from experienced scientists and support from our global partner CHA Medical Group, we are aligned with international best practice in reproductive science and research.

We follow a multi-layered laboratory verification approach to ensure the highest level of IVF quality assurance. This includes:

This combined verification model offers one of the most robust systems available, ensuring the safe handling of your gametes and embryos at every stage.

RI Witness ART Management System is one of the most globally recognised systems for managing and preventing errors in IVF laboratories.

This advanced technology utilises Radio Frequency Identification (RFID) to automatically and continuously track and monitor all critical steps involving sperm, eggs and embryos. It significantly reduces the risk of human error by alerting our team if a mismatch or incorrect procedure is detected ensuring no step proceeds without full validation.

From sperm preparation to egg collection, insemination, embryo freezing, thawing and transfer, the RI Witness system tracks and verifies every for-patient safety.

At City Fertility, we do not just promise quality, we deliver it. Our commitment to excellence is backed by both internal monitoring and independent external audits to ensure every patient receives the highest standard of care.

Each year, a team of external fertility experts evaluates our performance against the rigorous quality indicators set by the Reproductive Technology Accreditation Committee (RTAC). These audits verify that our clinics meet the national and international benchmarks required to offer fertility services in Australia. We also perform regular internal audits to ensure our protocols, laboratory procedures and patient care are consistently delivered with accuracy and precision. These checks allow us to identify opportunities for continual improvement, ensuring we are always evolving with the latest advancements in fertility treatment.

Our IVF success rates are a key reason patients choose us. We report these outcomes to an independent body so you can make informed decisions with complete transparency. When you choose City Fertility, you can be confident you are supported by evidence-based care and trusted results.